LMN Crew LMN Crew: Day in the Life of a Crew Lead

Introducing our all-new LMN Crew Mobile App!  LMN Crew will be your ulitimate solution for efficient job tracking.

This article will provide you with an example for the flow of a workday using LMN Crew in the field.

To first login to LMN Crew, simply enter the phone number, or email address associated with your user profile in your company's LMN Account.  Additionally, you can also enter the provided username and password provided by your company's Administrative user:


Choose your preferred sign-in method, and once you're setup, sign in to your account.

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To start your day, you can select the crew you're leading so you can review their schedule.  Here are the scheduled crews for the day:

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If you select any of them, you get to see jobs and tasks scheduled for this crew today


and in the future, either scroll through days or find schedules on the calendar.

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Or, you can select different Routes and Groups, and work off jobs within those groups, this is handy when we're catching up with things like rain days, clean ups, or when we're working with Snow events.

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If you wanted to find a specific job to clock in to, you can always search for it by clicking on Jobs and searching for one

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If you wanted to track hours spent on Shop tasks such as "Load or Unload", "Meetings", "Training" or anything other, your office Admin will set up all of these tasks for you under the "Shop Job" and you can find them under the jobsite

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You can see unsubmitted timesheets from the past if they were in red under the calendar bar.  

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This is helpful for you to ensure you submit all timesheets from past days and remain up to date


Start your day be selecting your scheduled crew


Then, select the employees that make up your crew members from here,

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click on Add Crew Members, search for their name, select them and click on Add X Crew Members.  You can add as many crew members as you need.


Selected crew members remain with you throughout the day.

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Review all scheduled jobs in order, every job would display its scheduled tasks.  If more than one task is scheduled for the same job, you would get to see that too.

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Note that every job on your list has a Drive Time shortcut for you to easily track drive time.


Once ready to drive, simply click on the green play button


if you have the "Launch directions after starting task" toggle "on", you would be directed to your navigation app automatically.

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Start driving to your first jobsite!


The purple rotating clock means a task is in progress which is our Drive Time now.


The number indicated next to the service shows the total hours estimated for this service, for this customer.


When you reach your destination, simply start your next task, and the LMN Crew app will automatically prompt you to end your Drive Time first.

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When ending your Drive Time, you never have to add any notes, track any materials or add photos, you simply ended the driving task and started your next task.


Go through the daily visit instruction and task instructions, and once ready, click on Start Task


As the task is progressing, you can always read the notes again, 

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review any Files that were uploaded by the office regarding this job,

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and you can review all previous services completed for this season.

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Or, maybe check out all other previous projects your company provided this customer fro that jobsite over the past months.


You can always add photos and add notes as the task is progressing, or you can do the same upon clocking out.


If you go back, you would identify the ongoing task as an ongoing purple icon.


Scroll down to review upcoming jobs.


TIME ON SITE shows how long each crew member has spent on the task so far, and CREW HOURS are the total labor hours spent on this task.


When you click on the ongoing task, you can see your performance and efficiency compared to estimated hours per visit - the leaderboard here shows you if you were under, or over estimated hours, to keep efficient job costing.


To see where other crew members are and what they're doing, use the Crew Tracking option on the left sidebar menu


Select crew members to track, then scroll to view their location and tasks.

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To see details of that task, click on the task and you can review with their photos and notes.

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By selecting the date on the calendar, you can easily access and review the timesheet of the same crew from previous days.

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This feature is available if your company Admin has granted you tracking permissions in our desktop app.


Once done working on this task, you can either start driving to your next job and the app prompts you to end the "pruning"  task first, or you can end the pruning task your self and then start Drive Time, whichever option works best for you!

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In my example, I will start driving to the next jobsite and the app will prompt me to end my current task first.

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Review overall time spent on this task.  Try to always meet estimated hours.

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Click on END TIME, review the in and out times, 

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mark the service as completed


Add Visit Notes describing your work,


Then you can add your photos by either selecting photos from your phone, or take new photos


You can add notes to your photos, and if a photo is critical, you can mark it as Critical


Click on Next and End task.  This will automatically start your drive task.


At our second jobsite, we will show you how you can track different crew members to different tasks on the same jobsite.

Let's assign 1 crew member to work on the Bed Maintenance task, and the other 2 members to work on the fertilization task.


Start the task, keep only the crew member working on that task, and click on START.  This will end the Drive Time task and start the Bed Maintenance task for that one crew member.

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Because this service was set up to be a time and material billed service, the office is requiring you to select the Hourly Rate for this service.  Assign rates based on your crew's skill rates.


Now you clocked one crew member out of Drive Time and only that one crew member is working on the Bed Maintenance task.

If you check your timesheet thus far, you would see that the other 2 crew members are still clocked in to the Drive Time task, while the other person is already clocked out from Drive Time.

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Now, let's start the Fertilization task for the remaining crew members.  Select your crew members from this page,


and click on START, end the Drive Time and automatically you would start the Fertilization task.

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Your timesheet now reflects different crew members working on different tasks at the same jobsite.


If you're finished at one jobsite and heading to another but it rains, causing you to return to the yard, end the task by selecting it and clicking End task at the bottom.  Then, proceed to clock out.


Mark the service as COMPLETED


If the office wants you to track materials and equipment, you will be prompted to track them here.  You'll get to see estimated amounts for the season and the suggested usage each time you visit.


This helps with accurate job costing by making sure you stick to the estimates for each visit and the overall contract.

Click on Next and continue as we did earlier.

Let's now clock out of the Fertilization task by following the same process.  Mark the service as COMPLETED, track your consumed materials, add in task notes for the completed service and upload any photos if any, and click on End task.

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To skip a scheduled visit, click on the scheduled task and click on SKIP VISIT

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Add in reasons for skipping the visit, for example: "It is raining and we can't mulch."  If you would like the office to reschedule the visit, toggle this switch, and click on Save.


This service is now skipped and is ready to rescheduled by the office.


At any moment, you have the flexibility to revisit your daily tasks across your jobs, allowing you to modify the start and end times.

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Please note, these changes will be visible to the office, indicating that your timesheet has been adjusted.


If you wanted to access your timesheet at any time, click the My Profile tab in the left panel.


Here, you will see your daily timesheet.  Skipped visits are NOT included in your timesheet.  

To add any employee who was absent to your timesheet, click on Today's Crew

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and find the absent employee, select them and click Mark Absent.  You can select one of the reasons for absence and you can add notes.

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This will be tracked on the timesheet for office review.

At the end of the day, don't forget to review and submit your timesheet.  Scroll down to the bottom of your timesheet to have a final review.


On this page, you can review your efficiency score.  This score reflects the total time your team has dedicated to productive work at a customer's job site compared to time spent on non-productive activities, like driving.


The office sets your target, and your score is calculated based on the time allocated to each task, productive time versus no-productive time.  This score is also visible to the office.

If you wanted to make any edits to your timesheets, you can still do that at this stage.  You can change the Start Time and/or End Time of a task,

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add a crew member to a task


or remove one from a task.


To highlight a crew member's late arrival, tap on their name before completing the timesheet, then opt to indicate them as late. 

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You can indicate how long they were late and have the option to add a reason as well as a note. 


These details are forwarded straight to the office admin.

If all looks good, click on Submit Timesheet.


If you need to deduct any breaks your team has taken from the timesheet, this is the section to make those adjustments, 


the break can be taken as a team, or on individual slots per each crew member

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Select No break for today's example and click on Submit Timesheet


Good Job!  Your timesheet is now submitted and you are now ready to navigate through the LMN Crew app!



If you have any questions, please reach out to us at academy@golmn.com



















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