Kaitlin
Activity overview
Latest activity by Kaitlin-
Kaitlin created an article, LMN Master Estimate Template Creation Walkthrough
In this article:Master Estimate vs Template Service EstimateBefore You Build AnythingBuild a Master Estimate Template for Design-Build Standard EstimatesBuild a Template for Maintenance Service Est...
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Kaitlin created an article, Release Note | 6.10.2026
New Feature Processing FeesRecover credit card and ACH processing costs by adding processing fees to your invoices. Set separate fee percentages for each payment method, and LMN applies the right ...
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Kaitlin created an article, Schedule Settings
In this article:Change Schedule Naming ConventionWork Calendars Create a 'Recurring' Calendar Create a 'Non-Recurring' Work CalendarSetup Schedule CrewsSetup Schedule Holidays Chang...
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Kaitlin created an article, Release Note | 5.27.2026
Feature Update New Contact List is Now ON by DefaultThe new contact list is now the default view for all customers, instead of them having to opt in (but they still have the option to go back to ...
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Kaitlin created an article, Payment Disputes | Stripe
This guide explains what a dispute is, what the most common dispute response codes mean, and what to submit in LMN.In this article:What is a Dispute?Dispute Responce CodesWhat to Submit for Evidenc...
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Kaitlin created an article, Processing Fees | Stripe
Processing Fees are now available to add directly to invoices with LMN Pay Powered by Stripe. In this article:Understanding the FeesSetup Processing Fees in LMNCustomer ExperienceProcess One Time P...
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Kaitlin created an article, Release Note | 5.14.2026
New Feature View Jobs on a ContactYou can now view Jobs directly in the Contact view, reducing the need to jump between CRM and Jobs to understand what’s actually happening with that customer. Wit...
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Kaitlin created an article, Work Calendar Scheduling
Work Calendars in LMN help you organize and schedule work by type, so it’s easier to plan jobs, assign crews, and keep your schedule clear. In this article, you’ll learn the difference between recu...
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Kaitlin created an article, Release Note | 4.29.2026
What's New?LMN Desktop:Payments | Payment Failure Email Notifications -> When a card or ACH payment fails or is rejected, LMN now automatically sends an email notification to both the business (mer...
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Kaitlin created an article, Analytics Definitions
This glossary defines every metric visible in LMN Analytics dashboards. Use it to understand what each number means, how it is calculated, and how to interpret it. In this article: How to U...