Kaitlin
Articles
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Release Note | 7.8.2026
New Feature New Contact Info Page The Info tab on each client record has been redesigned to surface the most important details the moment you open a record — primary contact name, email, and phone...
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Release Note | 6.24.2026
New Feature Add Photos to Estimates on Mobile Estimators can now attach photos to estimates directly from their mobile device, out in the field. For users on the Standard Web Proposal beta, those ...
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Release Note | 6.10.2026
New Feature Processing FeesRecover credit card and ACH processing costs by adding processing fees to your invoices. Set separate fee percentages for each payment method, and LMN applies the right ...
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Schedule Settings
In this article:Change Schedule Naming ConventionWork Calendars Create a 'Recurring' Calendar Create a 'Non-Recurring' Work CalendarSetup Schedule CrewsSetup Schedule Holidays Chang...
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Release Note | 5.27.2026
Feature Update New Contact List is Now ON by DefaultThe new contact list is now the default view for all customers, instead of them having to opt in (but they still have the option to go back to ...
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Release Note | 5.14.2026
New Feature View Jobs on a ContactYou can now view Jobs directly in the Contact view, reducing the need to jump between CRM and Jobs to understand what’s actually happening with that customer. Wit...
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Release Note | 4.29.2026
What's New?LMN Desktop:Payments | Payment Failure Email Notifications -> When a card or ACH payment fails or is rejected, LMN now automatically sends an email notification to both the business (mer...
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Analytics Definitions
This glossary defines every metric visible in LMN Analytics dashboards. Use it to understand what each number means, how it is calculated, and how to interpret it. In this article: How to U...
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Release Note | 4.15.2026
What's New?LMN Crew AppContact Management | Duplicate Search in Add Contact UI — When you add a new contact to a job, LMN Crew now searches in real-time for duplicates by name, address, zip code, p...
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Release Note | 4.1.2026
This release introduces platform enhancements that make your workflows more intuitive and reduce the risk of administrative errors.What’s New?LMN Desktop:Pay | Dispute Management → If you are using...