Offline Mode for LMN Crew App & Some Minor LMN Improvements are Here!
Today, we’re excited to announce updates to our LMN Crew mobile app and to the LMN desktop software - all designed to improve the experience of using our products to save time, improve operational efficiency, and the professionalism of your operation!
What's New for LMN Crew:
LMN Working in a no-service area? We’ve built improvements for this exact scenario! Today we’re excited to introduce Offline Mode in the LMN Crew app enabling your team to access critical job information, clock in & out of jobs, record their time, and more without needing an active internet connection! This ensures your crew’s work is captured accurately, minimizing payroll errors, and ensuring accountability.
Offline Mode includes:
- Offline Access to Critical Crew App Data: Before losing service, when crews open the Crew app, the app will automatically begin storing that day’s work locally on the device. Then when crews reopen the app without service, they’ll be able to access their schedules, job / task information, and more!
- Offline Start/End Task: Crew members can now punch in and out of jobs, add notes and track services, even in areas with poor or no internet connection.
- Offline Photo Uploads: Photos can now be taken and added to tasks, even when without service. The Crew app will upload them to your company’s LMN system automatically after a connection has been re-established.
- Add Job Notes and Key Job Details: Crews can add notes to tasks that will be recorded locally and uploaded to LMN when service connection is re-established.
- Background Sync: When the connection is restored, the app automatically syncs time data with the server, ensuring that time tracking is accurate and that crews always have access to up-to-date schedules.
LMN Time App - End of Life: September 30th, 2025
With the launch of LMN Crew Offline mode capabilities, we are officially working to retire the LMN Time mobile application in 2025. As of August 1, this application will no longer be available in the App Store and we will direct new users to download and use LMN Crew. As of September 30th, the Time App will no longer be serviced.
Download LMN Crew now!
What's New for LMN Pro:
We have a series of smaller updates that are designed to save you time and get you the information you need, faster!
- An all-new LMN Support Chat Bot: When you are looking to get quick answers to questions about LMN, we’re introducing a new chat bot that will be able to help point you in the right direction. You can always request a human interaction at any time. You can access this new bot by going to “Help & Resources” > “Live Chat” and the chatbot will appear!
- Estimates Page Redirect: Previously, when you were searching through your estimates list beyond page 1, when you opened an estimate on (say page 4 for example) LMN would take back to page 1 after closing out of the estimate. This was an annoying experience for many users - wasting time having to scroll back to page 4. This update will automatically redirect you back to the page they were previously on to ensure a smoother user experience.
- Ability to View Files on Estimates without Downloading: Previously when you were clicking into an estimate and viewing files attached to that estimate, you were prompted to download the file before being able to view it. We’re now adding in a little “👁” icon on the page to allow you to preview the image / file before (or possibly preventing the need to) downloading it.
As always, we appreciate your partnership and look forward to hearing your feedback on these new improvements to LMN Crew and LMN! Feel free to reach out to our team if you have any questions.
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