LMN Crew App: Crew Leads ONLY

This article will dive deep into the the functions of the LMN Crew App only visible to the Crew Lead. For more information on all basic functions of the LMN Crew App see LMN Crew App article. Visit the article A Day in the Life of a Crew Lead with LMN Crew App for videos and step-by-steps of daily use of the LMN Crew App.

In this article:

Mark Late & Absent Functions

Calendar View

Clock into Unbillable Work

Record Time From Task Card

Input Visit Updates

Skip a Scheduled Service

Drive Time Shortcuts

Crew Management 

Today's Crew

Crew Tracking Feature

Timesheet Summary

Edit a Timesheet via Timesheet Details

Submit a Timesheet

Mark Late & Mark Absent Functions (Crew Lead only)

As a Crew Lead, from side menu > My Profile you can mark yourself as Late or Absent using the buttons highlighted in the image below:

	If you need to Mark Late, use the fields to indicate the amount of time you will be late by, and (optionally) provide the reason for the delay:
	If you need to Mark Absent, select the reason for the absence from the list of options:

Calendar View

To view or preview jobs that have been scheduled, LMN Crew features a Calendar view option. You can use this to view jobs scheduled in the future or the past.

• At the top of the page, use the Calendar scroll bar to select the day to be viewed.
• Colored dashes under the date indicate whether:
  • Something is scheduled (green dash)
  • If a timesheet is past due (red dash)
  • If no work or timesheet exists (grey dash)
• Swipe the calendar left and right to view previous and future weeks.
• Press and hold any date in the calendar row to bring up the full calendar view.

Clock into Unbillable Work (Crew Leads only) 

Tapping the + Shop Time button found at the top of your Dashboard will bring up a list of Jobs that your LMN administrators have associated with the Job Category of ‘NonProduction’.

You can find the appropriate ‘Shop Job’ either by locating it within the shown list, or by using the search bar at the top of the screen. After tapping the correct job, you’ll be shown a list of All Tasks associated with that job.

After clicking the Play icon next to one of the shown tasks, you’ll be punched into that Task right away.

Record Time from a Task Card (Crew Lead only)

Press the Start button to begin tracking the Crew's time on the selected Task. After Start is tapped, any Crew Notes associated with that task will be shown on the screen to provide jobsite/customer information related to the task. After you have reviewed the instructions, press Start Task to start the timer:

Input Visit Updates (Crew Lead only)

In the Add Visit Updates section, a Crew Lead user can use to: Provide updates regarding the current task Add site photos Provide information regarding the visit more generally
You'll then be asked to update the status of the Service Type (if you are looking at a maintenance job). This view will have an indication of whether the Service Type was scheduled.
Next, you will be asked to provide a quantity of any materials or items that are being tracked.  💡This can be used by your office for Job Costing purposes, or simply to review how much of each resource was used during your visit.

Skip a Scheduled Service (Crew Leads only)

While working your way through scheduled services, it may be necessary to skip one due to unforeseen issues such as weather or inability to access the property.

To skip a scheduled visit, click on the scheduled task and click on SKIP VISIT

Add in reasons for skipping the visit, for example: "It is raining and we can't mulch."  If you would like the office to reschedule the visit, toggle this switch, and click on Save.
This service is now skipped and is ready to rescheduled by the office.

Drive Time Shortcuts (Crew Lead Only)

If your company has categorized one or more unbillable tasks as 'Drive Time,' and enabled Drive Time Shortcuts to show for one or more Job Types, you may see a separate Play icon for punching into Drive Time (one for each job that belongs to one of those Job Types).

If your company has multiple tasks categorized as Drive Time, tapping a Drive Time Shortcut's Play icon will first let you pick which Drive Time task you want to punch into. From there, you will be taken to a Drive Time punch-in view, where you may optionally choose to bring up directions to the Job's associated jobsite after starting the task:

if you have the "Launch directions after starting task" toggle "ON", you would be directed to your navigation app automatically.

When you reach your destination, simply start your next task, and the LMN Crew app will automatically prompt you to end your Drive Time first.

When ending your Drive Time, you never have to add any notes, track any materials or add photos, you simply ended the driving task and started your next task.

Crew Management (Crew Lead Only)

Today's Crew

As a Crew Lead, a crew can be set up and adjusted as required throughout the day. Alternatively, you can set up a default list of members to be associated with that Crew:

In the upper portion of the screen, there will be an indicator for "TODAY'S CREW". Click on the bar to open the list of selected crew members:
A list of selected employees will be shown, and an option to add additional "Crew Members":
An employee can be added to the timesheet by tapping on the icon. If you know that that employee will continue working with your Crew for the rest of the day, you can tap on that employee's name then select Keep in My Daily Crew. As mentioned previously, the option to Mark Late or Mark Absent is also available.

Using the Crew Tracking Feature (Crew Lead only)

Crew Tracking is a helpful tool that a Crew Lead can use to bring up logged time for a selection of other staff and crew members working with your company — not only on the current day, but for any prior day if you need to refer back.

To access Crew Tracking, tap the three lines icon at the top left of the app, then tap Crew Tracking in the menu that appears (underneath the 'Log Out' option). This will bring up a screen where you may select the crew members you'd like to track. You can use the search bar at the top to search for a specific crew member by name.

Tapping on the name of any task shown here will bring you into a view where you can see Visit Details for that visit. Shown details include photos, notes, and services completed. Because it was recorded by a different crew lead, this data view is read-only (unless you are tracking yourself):

Timesheet Summary (Crew Lead Only)

Prior to submitting a timesheet at the end of the day, any recorded timesheet can be reviewed with a summary of job information.

1. Select the Timesheet to be reviewed from the list.
2. Once a timesheet is selected, you'll be able to see its status right at the top.
3. On this screen you will also be able to review other critical timesheet information like job details, task details, and Total Crew Hours recorded.

. .

Edit a Timesheet via Timesheet Details (Crew Lead only)

1. If you need to make edits to a timesheet, you can tap on a 'Task Card' to bring up its editable view.
2. If the timesheet is still in “Submitted” status, you will be able to edit the 'Start Time', 'Crew', and 'End Time.'

Submitting a Timesheet (Crew Lead only)

At the end of the day, your last step will be submitting your timesheet for payroll approval.  Before doing so, you'll need to punch out of any currently active jobs and/or tasks:

1. Tap the “stop” button found in the “Control Bar” menu at the bottom of the screen.
2. Next, you will be asked which crew members are finished working on the task. Make sure you unselect any crew member that is still currently working
3. Tap “Next” to continue
      
4. User will be asked to identify which “Service Type” (if scheduled) needs to have a status updated
5. User would indicate if the “Service Type” is “STARTED”, “SKIPPED”, or “COMPLETED”
6. Tracked materials and equipment quantities would need to be identified according to the “Service Type”
   .  
7. Then user would be required to provide any “Visit Notes”, “Weather Notes” and “Equipment Notes”
8. If photos are to be attached, user can select from their photo library or use the camera feature on the device and take a photo and attach to the timesheet
       
9. Current time will be displayed and can be edited if necessary
10. Click “End Task” to clock out
     
11. From the Timesheet Summary, user can “Add Lunch Time” to indicate a lunch period 
     
12. To submit the timesheet, click “Review Timesheet”
13. Review lunch deductions and at the bottom of the page, click “Submit Timesheet”
14. A message indicating the submission was successful will then be displayed
      .

Need more help?  Contact our Support Team by email at lmn-support@granum.com, through Live Chat, or by phone at (888) 347-9864

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